Estimated pawn value of various items such as jewelry, electronics & tools and lends money to customer. Audit ending cash register balance, resulting in zero discrepancies or shorts. Resolve customer complaints regarding sales and service. Trained new team members. Developed new ways to use standard reports more effectively and efficiently. This role will give you the opportunity to interact with our customers on a daily basis, enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. Upgrating laptops and clearing all information before selling them. … Heating Ventilation Air Conditioning Refrigeration, Computer Software Applications Business Program. They must ensure the store is Appraise property, using supply and demand data analysis. Responsibilities: Provide excellent customer service at all times; Understand customers' needs and make suitable recommendations ; Manage customer feedback and complaints, if any, … Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Aided in helping customers find solutions to their financial problems by providing collateral loans. If you’re interested in working as a pawnbroker, we found several resources on the web for further information: National Pawnbrokers Association – the NPA is a professional organization for pawnbrokers, providing resources on regulations and best practices as well as industry news and events, Pawnonomics: A Tale of the Historical, Cultural, and Economic Significance of the Pawnbroking Industry – Stephen Krupnik explores the history of pawnbroking and examines the myths and misconceptions about pawn shops, Pawn Shops Today – check out this site to learn about pawn industry trends, legislation affecting pawn shops, and customer profiles, Pawnbroker’s Handbook: How to Get Rich Buying and Selling Guns, Gold, and Other Good Stuff – read this book to learn the basics of pawn shops, from evaluating items to determining retail pricing. Full-time. Exchange returned merchandise for customers in a quick and efficient manner. Pawnbroker defined § 1. Negotiated item values and strategically priced all merchandise. Fulfill pawn loans giving a fair value based on customers history, Fulfill purchase items keeping fair value at low cost for great sales profit, Training new team members to perform to their peak, Inputting daily revenue and exceeding budgeting revenues, Run gun forms to FBI database for customers that are purchasing guns. Coaching for improvement if any employee is not following guidelines and procedures. Tweet. Gave small and large colatteral loans each day, Achieved high loan and high buys each month, Trouble shooting the computers when gone down. Pawnbrokers use the value of items to determine customer loan amounts, holding the customer’s items as collateral. Keeping up with current trends in technology and precious metal industry. In this role, pawnbrokers estimate an item’s value based on retail prices or market values of precious metals or stones, offering customers cash while holding the items as collateral. Sales of merchandise, plus commission from all sales. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. These records ensure that the pawn shop maintains detailed and complete inventory records, manages cash flow and outstanding payments, and is able to account for items sold and received. Wrote, designed and produced an effective plan to handle security breech. Dealt with government associations such as the ATF on a daily basis.
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