Updated 7 days ago. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. How would you help a customer whose language you don't understand? Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … Management. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Forums. 26 days ago. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. A decision is made by the general manager. Your trust is our top concern, so companies can't alter or remove reviews. Other. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. Took a few weeks to call me after the application. Customer Service Specialist Best Buy - Newnan, Georgia. Works with several clients to ensure their satisfaction. I applied through college or university. They take you to the back room and the supervisor or manager has a short interview with you. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Positive. I applied in-person. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. 8 % Getting an Interview 231 Interview Reviews. This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. I interviewed at Best Buy. Learn how to enable cookies. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. Customer Service Specialist salaries at Best Buy can range from $9 - $18. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. Two rounds. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. First interview was with Front end supervisor and sales supervisor. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. Interview questions come from a packet. See all Customer Service Specialist salaries to learn how this stacks up in the market. The typical Best Buy Customer Service Specialist salary is $12. Glassdoor will not work properly unless browser cookie support is enabled. 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Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Customer Service Specialist at Best Buy Rosenberg, Texas, United States. Average salary for Best Buy Customer Service Specialist in New York City: $12. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. Experience 229 Ratings. Fast learner of operation programs. you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. I applied online. They asked a lot of questions about past experiences and personal goals. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. 4.0. This will replace the current featured interview for this targeted profile. ), 7 of the Best Situational Interview Questions. What Does a Customer Service Specialist Do? The information provided is from their perspective. Forums. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. Would you like us to review something? Best Buy Customer Service Specialist Interview Questions. Your response will be removed from the review – this cannot be undone. Best Buy – … They asked the same questions regarding life goals and intentions working for best buy. Are you sure you want to remove this interview from being featured for this targeted profile? It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. Glassdoor will not work properly unless browser cookie support is enabled. I interviewed at Best Buy (Springdale, AR) in September 2020. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy - Chicago, IL. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. I interviewed at Best Buy (Portland, OR) in November 2020. I interviewed at Best Buy (City of Industry, CA) in October 2019. Job Culture. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. 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I had an interview with a floor manager than a store manager. I applied online. You're the only one in the store. Applied Online. In-store pickup & free 2-day shipping on thousands of items. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. I applied online. The process took 5 days. This job brought to you by eQuest. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Mr. Frank Cohen Treated Me Like An Appreciated Customer. What is one good and bad thing about working for Best Buy? Pacific Sales Customer Service Specialist.

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