To inspire change To inspire public servants, people from the tech sector, and community organizers to create change by proving government can do better and showing others how. The following are general safety and ethics guidelines that we believe should be followed in all research engagements. It would be the biggest source of societal good for a generation. Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government. The words are fresh but ever imperfect, and the principles come from only so many voices. Evaluate programs based on statistically-sound ground-truthed data about outcomes. To do it all at scale, serving those who need it most. Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government, starting with the people who need it most. This was a first attempt at a framework of our aspirational vision for government—essentially, principles and practices that embody “the Code for America way.” She was a Mozilla Foundation fellow in technology policy and advised Code for America on its principles and practices work. Writing our principles and values, together, Part 1. Code for America Blog Writing and thinking about government that works for people, by people, in the 21st century. Learn more about User Centered Design, including how to: Create ways for every community member to productively participate in decisions about issues that affect them. Code for America Labs, Inc. is a non-partisan, non-political 501(c)(3) charitable organization. We also respect and support public servants, and when we are critical of government outcomes, we blame the system, not the people. According to its website, the organization works to improve government services for all, starting with those who need them most. Learn more about Iterative Development, including how to: Set key metrics to determine if programs and services are regularly meeting objectives and analyze the data to gain insights and drive actions that help improve community outcomes. • Possess basic training in project management principles and practices. We offer a profound thank you to Zeryn Sarpangal and Lou Moore for serving as co-interim CEOs for the past three months as we focused on the CEO search. Using Data to Make Better Budget Decisions How better data practices can help you see the big picture in an era of budget cuts. Now we're working with government to make the most of our tax dollars to help millions, starting with those who need it most. Provide website feedback to marketing@codeforamerica.org. You can find our Code of Conduct here. And so the attendees a Code for America summit are federal, state and local. Government can work for the people, by the people, in the digital age. Proactively reach out to a cross section of your community, communicate using language that’s easy to understand, and engage people through diverse channels that meet people where they are. I was obsessed with the … I was obsessed with the idea that by bringing a user-centered, data-driven, and iterative approach into government we could truly make it work for and by the people. Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government. We start with our users, the people affected by the service, and understand and respect their needs throughout the process. We welcome all political and social views that respect the principle that government should work effectively for all Americans with respect and dignity. Civilla is a nonprofit design studio dedicated to changing the way our public-serving institutions work through human-centered design. Make it better with data. We believe that Government can work for the people, by the people, in the digital age. Our goals are to support sound and ethical The Code is designed to be a useful guide for PRSA members as they carry out their ethical responsibilities. I’d like to share a lot more detail on those principles today. Services can be simple, accessible, and easy to use. We can help millions of underserved Americans by delivering a modern experience for government. To inspire change We want to thank them both for their steady leadership, commitment to organizational health, and tireless dedication to Code for America’s mission, vision and values. Default to open. When starting in-depth interviews for our research on notifications, we integrated techniques that build agency and allow for space through frequent breaks and check-ins. ... How we do it Vision and values Practices How-tos. Non-partisan, but not neutral. So we specialize in working at city, county, and state level and our big projects tend to be with them. They build technology to make social safety net services accessible to those who need them most. Code for America is working towards a government by the people, for the people, that works in the 21st century. Learn more about Data-driven Decision Making, including how to: Work in the open, proactively publish public data online, and collaborate with the community to help make programs and services better for everyone. Impact not ideology. Learn more about Community Engagement, including how to: When you are building or buying government technology, start small and get a working minimum viable product (MVP) into people's hands as early as possible, test with users frequently, and make continuous improvements based on feedback. Shape the market, don't capture the market. We're focused on impacting lives at scale. hello@civilla.com civilla.com Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government. With that as a starting point, we’ve laid out a set of principles that guide us as we build digital services at Code for America. Outcomes can be measurably better.Better can cost less.We can serve everyone with respect and dignity. In 2012, Code for America launched a volunteer program. Learn about our vision, mission and values. Principles and Practices for Government in the Digital Age. While supporting states in the spring delivery of P-EBT, Code for America documented learnings and recommendations, based on implementation challenges that states encountered delivering the program. Code for America uses the principles and practices of the digital age to improve how government serves the American public. This document is designed to anticipate and accommodate, by precedent, ethical challenges that may arise. Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government. The PRSA Code of Ethics applies to PRSA members. I founded Code for America in 2009 with the hope that we could use the principles and practices of the digital age to help government work better. Work with, not for the people we serve. behind these ideas sparked many valuable conversations about the past, present, and future of our movement. Code for America’s qualitative research practice is grounded in creating safe and ethical environments both for ourselves and for our research participants. At Code for America, being trauma-informed starts with our research practices. Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government. Since 2011, we’ve worked with thousands of tech and design industry professionals to help hundreds of state and local governments serve their communities better. Public trust in government is at historic lows in the United States. Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government. Local groups of government staff, technologists, designers, community organizers, and others who are committed to making government work… Learn how to improve your Procurement processes, including how to: Code for America Labs, Inc. is a non-partisan, non-political 501(c)(3) charitable organization. The Code for America Brigade Network is a national alliance of community organizers, developers, and designers that are putting technology to work in service of our local communities. The Code of Conduct is on GitHub for a reason: this is the first version of principles and practices, and they are open to change by the community it aims to serve. We have the potential to create the biggest change when our projects seek to shape, rather than capture, the market for government technology. This community has a vision for what government should be and will work to bring that vision into reality. Government that works for all requires the vendor ecosystem to change to become more responsive to user needs. expressed in this document, the AAPOR Code of Professional Ethics and Practices (“the Code”). However, the principles and practices that we articulate and evangelize to the rest of government are applicable across federal as well. Inform iterations with data about user behavior. If you would like to give feedback please comment on the Github repository or reach out to your local Brigade leader. EIN number 27-1067272. We build up -- from the user to the system, and from the local to the federal. Code for America is a non-partisan, non-political 501(c)(3) organization founded in 2009 to address the widening gap between the public and private sectors in their effective use of technology and design. ... We help others do it themselves through the principles and practices of delivery-driven government. ... Principles and Practices for Government in … Increase tech skills and literacy among staff, hire new tech talent where it’s needed, and build multidisciplinary teams focused on delivery. Learn more about principles and practices of delivery-driven government, the core of how we approach our work. Two years ago, we introduced the concept of Delivery-Driven Government at Code for America’s 2018 Summit. Jennifer Pahlka. Read “Writing our principles and values, together, Part 1” to learn more about the participatory process. EIN number 27-1067272. Code for America’s work to make the social safety net perform as it should in a digital age means that we represent those for whom government works least … Learn more about Open Government, including how to: Invest in people who value the role of digital at all levels of the organization. Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government. News, announcements, and updates from Code for America. Code for America. Get a working minimum viable product (MVP) in front of users as early as possible and make continuous improvements based on how they use the service. Begin projects by conducting research with real people to understand who they are, what they need, and how they behave. Work in the open and collaborate with the community to help make programs and services better for everyone. We are a brigade in the Code for America network. The Code of Professional Ethics and Practices (Revised 11/30/2015) We—the members of the American Association for Public Opinion Research (AAPOR) and its affiliated chapters—subscribe to the principles . Let’s all build it together. We use a data-driven, user-centered, and iterative approach to building technology to help government services work, starting with the people who need them most. But, this is only a moment in time and those conversations and that impact have only just begun. The participatory process (shout out to many volunteers, Brigade leaders, staff, board, and friends!) position of Code for America Labs, Inc. as of December 31, 2019 and 2018, and the changes in its net assets and its cash flows for the years then ended in accordance with accounting principles generally accepted in the United States of America. Online Meetings Code for Asheville will be meeting online, at our regular monthly meeting time, until further notice. Zeryn Sarpangal is the chief financial and people officer at Code for America, a nonprofit that uses the principles and practices of the digital age to improve how government serves the American public—and how the public improves government. EIN number 27-1067272. In 2020, Cori co-founded U.S. Digital Response which matches pro-bono technologists to work with government and organizations responding to crisis. Learn more about principles and practices of delivery-driven government, the core of how we approach our work. Government that works for all people doesn’t belong to one party or ideology. Code for America uses the principles and practices of the digital age to improve how government serves the American public, and how the public improves government. What we are like as an organization and a community, The ideas that guide the decisions we make. Founder, Code for America. Learn more about Team Building, including how to: Understand where, when, and how to build, buy, or use existing technology in order to run efficient and effective operations, and deliver services online that meet the needs of the people using them. Work lean, iterate quickly. Learn more about Data-driven Decision Making, Learn how to improve your Procurement processes, Conduct interviews to understand user needs, Ensure you are reaching a cross section of your community, Make information easy to find and understand, Collect community input through a variety of channels, Create feedback loops that demonstrate the impact of community input, Set up your project sprints, including planning, standups and retrospectives, Show regular, visible progress through defined product stages, Monitor your data to see how you are doing, Implement incremental changes and check for improvements, Open data in standardized and digital formats, Get started using free and open source software, Do your work in the open, while preserving privacy and security, Build digital skills and literacy within your workforce, Understand the difference between IT and digital, Build multidisciplinary teams focused on delivery, Bring in the right partners across agencies and community groups, Write RFPs that allow for iterative development, Simplify the process for procuring technology, Make working with the city more accessible to local businesses and entrepreneurs, Effectively evaluate government technology. The scenarios outlined in the Code provision are actual examples of misconduct. If you want … We are an alliance of non-partisan groups, but that non-partisanship does not imply neutrality. Code for America brings technologists into government and supports new practices among existing teams to change how government delivers services. ... Code for America Labs, Inc. is a non-partisan, non-political 501(c)(3) charitable organization. We are a 501(c)3 non-profit that helps residents and governments harness technology to solve community problems. Design programs and services around those needs, continuously test with users, and refine policy and processes accordingly. Code for America promotes policy change that actually works by centering it in real-world data. 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