(Note: Exitfare machines accept cash/coins only.) Deals and Discounts. SmarTrip® for Seniors. The Washington Metro Area Transit Authority will transfer your benefit to a new card, less the new card fee. Security. Register your new SmarTrip ® card to protect both your personal funds and you transit benefit. Adding Passes on your SmarTrip® card. All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. Please provide the following information to create your account * Required Field. By registering a card, you can report if it gets lost or stolen, plus you can reload money online and sign up for auto reload. Auto Reload. Both Metro D.C. and The Phillips Collection are pleased with the Van Gogh collaboration. These include “Auto Reload” features that automatically add cash every time Card balances drop below $10, a lowered price of $2 per Card and new SmarTrip dispensers in Metro locations. AD. Fare value is stored on the card, and fares are automatically deducted each time you ride. I forgot my user name. Log In. SmarTrip® for Seniors. Please read the Payment Agreement document carefully. I had added funds online on March 4. In order to use auto reload, you need to register your SmarTrip through the WMATA website. Deals and Discounts. What’s going on is one of the unfortunate consequences of the 1990s-era faregate systems WMATA is still using. Account Information. WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. Security. To continue the transition away from paper farecards, starting October 1, Metro is lowering the price of SmarTrip cards from $5 to $2, and will be available for purchase at SmarTrip vending machines and Metro commuter stores. You can register your SmarTrip® card to protect its balance. AD. Auto Reload ensures that customers will never have to worry about reloading a SmarTrip again. Auto-reload can only be managed through the SmarTrip app. Don't have an account? SmarTrip® for Seniors. Forgot your username or password? Purchasing SmarTrip. Select the option that best describes your situation: I forgot my user name and password. SmarTrip® for Seniors. Create a New Account. In theory, you can set the amount left on the card, below which the reload triggers, and the amount to add to the card. It must be exactly 10 digits and the first digit cannot be a 1. Create Account. Need assistance? SmarTrip® Q&A. User Name / Email. WMATA has also launched the new SmarTrip app in the App Store. The WMATA offers to let you set an auto-reload amount for your SmarTrip account. Step 2: – On the View Card Summary page, select Add Pass/Set Up Auto Reload. Step 3: – Choose which pass you would like to add to your card. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. In a year of disappointment, we have some hopeful news for 2020: you can finally use your iPhone and Apple Watch as your SmarTrip card when riding the Metro. We will investigate the issue with your transit balance on your Apple Watch. Use your SmarTrip card immediately by adding money to your card at any Metro fare card machine or the WMATA website. You may elect payroll deductions in increments of $10 with a minimum of $40 up to the current maximum per month of $270 Transit and $120 Metro Parking. In order to Register/Add a SmarTrip® or CharmCard® to your account you must log in to your account below, and click on "Add SmarTrip® Card". Cancel. Metro says riders will be able to auto-reload at least $10 onto their SmarTrip cards as backup, in case their trip exceeds the established price. SmarTrip® Q&A. Card registration protects the balance on the card if the card is lost or stolen. I forgot my password. Should you have any questions, … You’ll also need a credit card, and you'll have to be willing to authorize WMATA to automatically charge this card on a recurring basis. The SmarTrip® card can be purchased here and can be used interchangeably throughout Washington, Baltimore and the surrounding region. You can register your SmarTrip® card to protect its balance.  All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. TRANSIT INFORMATION; REPORT ISSUES; WMATA INFORMATION; TRAVEL INFORMATION 202.637.7000 TTY … First Name: Middle Initial: Last Name: Suffix: Company Name: Date of Birth: Please provide at least one phone number *. Submit. 4. I Cannot Remember My User Name Or Password. Here's what's new at WMATA: SmarTrip Card Price Change. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. Deals and Discounts. SmarTrip & SmartBenefits. The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. If you plan on signing up for your employer’s transit benefit program, you’ll need to register your card to enroll. Wmata.com Auto Reload allows customers to set a SmarTrip® to automatically renew passes that are close to expiration and/or add Stored Value when the balance is low. SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. Use Your SmarTrip Card and Make Changes to Monthly Amount. To add value or a pass to an existing SmarTrip® card or CharmCard®, Log In or Create a New Account. To complement SmarTrip in Apple Wallet, Metro has also launched the new SmarTrip app in the App Store. Cards are available for $10 or $30, and come loaded with $8 or $28 respectively. A Metro rider, Barbara, wrote in to Unsuck DC Metro about a problem where she added funds to SmarTrip online but then still couldn’t go through a faregate. Deals and Discounts. Registering your SmarTrip card with WMATA is the best way to avoid losing money if your card goes missing. This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. That's our goal! Bulk Card Registration. Account Creation Completed. In the app, Metro riders can add funds, check balances, set up Auto Reload, and even manage SmartBenefits from their employer. *DC Circulator is now FREE indefinitely. Step 4: – Select Shopping Cart SmarTrip® Q&A. Metro officially launched the feature today following a successful pilot program that included 150,000 customers. Step 1: – Log in to your SmarTrip® account and select your card. *DC Circulator is now FREE indefinitely. SmartBenefits allows you to set aside pre-tax dollars from your paycheck and apply it to your WMATA SmarTrip card to pay for work-related commuting expenses including Metrorail, Metrobus, and Metro parking. Call 1-888-762-7874 or email firstname.lastname@example.org to cancel your card and request a new one. SmarTrip has a feature called Auto Reload, which would spare you that Exitfare hassle by automatically adding value to the card when it drops below $10. Auto Reload is available for the following products: Stored Value; 7-Day Unlimited Pass -MG Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. Vending Machines Vending machines are located in all stations. WMATA did launch SmarTrip's online reload feature in September 2011. Auto Reload. To complete the transfer of pre-tax benefits, you must purchase a replacement card from WMATA or the FSSC and register it with WMATA. About Auto Reload | WMATA. From the customer perspective, SmarTrip’s success can be credited to the convenience of the card in terms of transaction speed, durability, reload capability, and ease of replacement if the card is lost, stolen, or damaged. The SmarTrip Online Reload feature makes it more convenient for riders to manage their SmarTrip card balances and avoid lines at fare machines. I didn’t use my card before March 18, and when I did, I had to… Auto Reload.  WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. If your SmarTrip card is lost, damaged or stolen, you must notify WMATA by calling the SmarTrip Hotline at 1-888-762-7874. Contact SmarTrip for more details on Auto Reload. WMATA did launch SmarTrip's online reload feature in September 2011. Create a New Account. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. SmarTrip® for Seniors. Payment Agreement. From the WMATA press release: If a SmarTrip® card does not have enough value to pay for the trip, the faregate will not open and the customer will be directed to an Exitfare machine.